This salon does not honor appointment times. That are quick to call you and leave a message about when you are expected, but they don't carry through on their end. I went today for the first time. I was 20 minutes early. They said Christina was busy with a client to which I said no problem, I'm early. Several minutes before my 2:00 appointment I heard the receptionist call and leave someone a message that they had missed their appointment and would need to reschedule as Christian had a 2:00 appointment. A few minutes before 2:00 a woman walked in, the receptionist said she had just left her a message because she had missed her appointment time, the woman said she thought it was at 2:00. She walked on back and Christian began to cut her hair. The owner was there but did not step in. I waited another half hour and then got up to leave. They said Christina was almost ready for me. I didn't get mad, I didn't raise my voice, I just said no thank you and left. Now that I am home they've called to leave a message about how sorry they are and offered a free manicure. I do my own nails and would never waste time getting a manicure. I had gone with high hopes of getting myself established with a new stylist. Here is a suggestion to the salon, don't let people jump ahead in line, honor the appointments you make with people. You made a choice to take the rude woman who doesn't know how to honor an appointment. I was there 20 minutes early. They made the choice as to what client they want to continue with and it isn't me. I'll not go back, I can't be bribed. I just want the service I schedule for when I schedule it. People trying to "make nice" doesn't impress me at all, it just makes things worse with me. I don't recommend this salon.
This is an awesome salon! I'm from out of town and made an appointment for color and cut. Kristina did an awesome job! She asked the right questions and listened to my answers. She matched the color perfectly. Best haircut I've had in a long time. When in the area again I will definitely go back to Cheveux Salon!!
I've been using Cheveux salon for me and my daughters for several years. Sherry and her stylists always do an amazing job and have always tried to accommodate my needs as a client. Best salon I've found in the area
Cheveux Salon is a US Hair Care Studio based in Marion, Illinois. Cheveux Salon is located at 7992 Aviation Dr C, Marion, IL 62959, USA.
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